top of page

Privacy Policy

A legal disclaimer

At Rooted Within Counselling, your privacy is taken seriously. This policy explains how your personal data is collected, used, and protected when you visit this website or make contact.

 

Memberships & Professional Standards
​

  • BACP: Rooted Within Counselling is a registered member of the British Association for Counselling and Psychotherapy (MBACP), which ensures strict compliance with their ethical framework and guidelines.

  • ICO: Rooted Within Counselling is registered with the Information Commissioner’s Office (ICO), ensuring data transparency and the highest standards of information governance.

  • GDPR: Rooted Within Counselling is fully committed to complying with the General Data Protection Regulation (GDPR) to ensure your data is robustly protected.

 

What Information is Collected
​

  • Your name, email address, and contact number when you get in touch via the contact form.

  • Brief, optional details you choose to share (such as your general availability or your reasons for seeking support).

 

How Your Information is Used
​

  • To respond directly to your enquiries.

  • To arrange your appointments and provide professional counselling services.

  • To comply with all legal, ethical, and professional obligations.

 

Your Rights
​

You have the right to:

  • Access the personal data held about you.

  • Request corrections or full deletion of your records.

  • Withdraw your consent at any time (where applicable).

  • Lodge a complaint with the ICO if you believe your data is not being handled properly.

 

Data Security
​

At Rooted Within Counselling, I take rigorous steps to keep your information secure, including using password-protected devices and secure, encrypted email services. Only Rooted Within Counselling has access to your data.

 

Cookies
​

This website uses basic cookies to improve your browsing experience. You can easily adjust your browser settings to decline cookies if you prefer.

 

Third Parties
​

I do not share your personal data with third parties unless strictly required to do so by law, or if there is a serious, immediate risk of harm to yourself or others.

 

Contact
​

If you have any questions about this policy or how your data is handled, please contact me directly at Tsitsi@rootedwithincounselling.co.uk

​

bottom of page